Good to know

Binding booking: Your booking becomes binding after your written reservation and our written confirmation.

Room reservations: Unfortunately it is not possible for us to confirm a certain room number or floor in the Quellenhof Lazise. We try to take your wishes into account. This also applies to table requests in our Panorama Restaurant.

Prices: With this price list every previous price list loses its validity. If the prices in the booking confirmation differ from this price list, the prices and general terms and conditions of the price list are always valid in case of uncertainty. To the hotel brochure

Visitor's tax: In Lazise a local tax of € 2 per person (from 14 years) and night will be charged.

Boad: The prices include our gourmet half board.

Children's prices: The prices for children can be found in our price list. For online bookings, the age-based prices for children are calculated automatically.

Vacation with your dog: We charge €25 per day for your dog (without food).

Payment/deposit: For special bookings (suites, groups, special arrangements) a deposit of 30% may be due. The invoice must be paid on departure. The maximum amount that can be paid in cash on site has been 1.999.99 euros since 01 January 2022. For cash payments we grant 1% reduction on the amount that is paid in cash.

Methods of payment: We accept EC debit cards, Visa, MasterCard and prepayment by bank transfer.

Bank coordinates: Sparkasse St. Martin in Passeier, IBAN: IT10V06045 58840 000000010000, SWIFT/BIC: CRBZ IT 2 B031

Cancellation conditions: If you are unable to begin your booked holiday or have to cancel it ...

The reservation becomes effective only after written confirmation by the Quellenhof Resort by fax, e-mail or post and after paying a deposit of 30% of the tour price. The costs of the transfer are at the expense of the customer.

Double rooms & Suites:

• up to 4 weeks prior to arrival we charge 30% of the agreed price
• from 4 weeks to 10 days prior to arrival we charge 50% of the agreed price
• from 10 days to arrival we charge 70% of the agreed price
• In case of no show or early departure we charge 100% of the agreed price

Exclusive Suites & Penthouse Pool Villa:

• up to 16 weeks prior to arrival we charge 30% of the agreed price
• from 16 to 8 weeks prior to arrival we charge 50% of the agreed price
• from 8 weeks to 10 days prior to arrival we charge 70% of the agreed price
• from 10 days to 24 h prior to arrival we charge 80% of the agreed price
• In case of no show or early departure we charge 100% of the agreed price

Important: These cancellation conditions are independent of whether the canceled rooms are rented out again completely or only partially.

Travel Cancellation Insurance: The insurance policy covers all cancellation costs in the event of an accident, illness or death of the insured person, his or her children, parents or grandparents. (Of course we need a written confirmation). The insurance must be taken out through HOGAST (see below).