Good to know
Information for your booking at the Quellenhof Luxury Resort Lazise
Binding booking: Your booking becomes binding after your written reservation and our written confirmation.
Room reservations: Unfortunately it is not possible for us to confirm a certain room number or floor in the Quellenhof Lazise. We try to take your wishes into account. This also applies to table requests in our Panorama Restaurant.
Prices: With this price list every previous price list loses its validity. If the prices in the booking confirmation differ from this price list, the prices and general terms and conditions of the price list are always valid in case of uncertainty. To the hotel brochure
Visitor's tax: In Lazise a local tax of € 2 per person (from 14 years) and night will be charged.
Boad: The prices include our gourmet half board.
Children's prices: The prices for children can be found in our price list. For online bookings, the age-based prices for children are calculated automatically.
Vacation with your dog: We charge €30 per day for your dog (without food).
Payment/deposit: The invoice must be paid on departure. For special bookings (suites, groups, special arrangements) a deposit of 30% may be due.
Cash: We grant our guests a 1% discount on cash payments.
Methods of payment: We accept EC debit cards, Visa, MasterCard and prepayment by bank transfer.
Bank coordinates: Sparkasse St. Martin in Passeier, IBAN: IT10V06045 58840 000000010000, SWIFT/BIC: CRBZ IT 2 B031
Cancellation conditions: If you are unable to begin your booked holiday or have to cancel it ...
- Cancellations made up to 8 weeks prior to arrival are subject to a processing fee of €50 per booked room.
- Cancellations made up to 4 weeks prior to arrival are subject to a charge of 20% of the booked price.
- Cancellations made between 4 weeks and 10 days priort to arrival are subject to a charge of 50% of the booked price.
- Cancellations made 10 days or less before the scheduled arrival day will be subject to a charge of 70% of the booked price.
- In case of no-show or early departure, we will charge 100% of the booked price.
- For special bookings (suites, groups, special arrangements) a deposit of 30% may be due, which is non-refundable in case of cancellation.
Important: These cancellation conditions are independent of whether the canceled rooms are rented out again completely or only partially.
Travel Cancellation Insurance: The insurance policy covers all cancellation costs in the event of an accident, illness or death of the insured person, his or her children, parents or grandparents. (Of course we need a written confirmation). The insurance must be taken out through HOGAST (see below).
Information for your holiday
at the Quellenhof Luxury Resort Lazise
Arrival: Travel comfortably to Lake Garda by car, train or plane. Information for your arrival
Check-in: On the day of arrival the rooms are ready for occupancy from 3:00 pm.
Check-out: On the day of departure the rooms must be vacated by 11:00 am. Late Check-out rooms are subject to availability and only until 6 pm at 50% of the room price (without dinner).
Late check-out for the spa area: €50 per room (from 12 pm)
Parking: You can park free of charge in our underground car park.
Charging station: As a Tesla Destination Charging Partner, we have several charging stations for electric vehicles.
Included services: We have listed the extensive Quellenhof included services separately for you. To the included services
Gourmet half board: Our guests have breakfast and dinner in the Panorama Restaurant. Gourmet half board
À-la-carte restaurants: Our bistro "La Piazza" offers light Mediterranean dishes and snacks as well as homemade cakes and ice cream at lunchtime and in the afternoon.
Dress code: We ask you to come to dinner in elegant clothes.
Wines: Wide range of Italian and South Tyrolean wines and exquisite wines from all over the world
Bars: Hotel bar with signature cocktails, a fine selection of high-quality distillates and wines. Pool bar by the Infinity Sky Pool.
Spa: 5 saunas. Sauna infusions. 3 outdoor pools. 1 natural swimming pond. We have separate wellness areas for adults and families.
Premium SPA: Relaxing massages. Cosmetics as well as treatments for couples and private spa.
Single rooms: Prices for rooms and suites in single occupancy on request.
Hairdresser: Treat yourself to hairstyling in our hairdressing salon and let our professional staff advise you.
Activity program:
- Infrastructure: well-equipped fitness room with supervision, 25 m outdoor sports pool. Natural swimming lake. Infinity Sky Pool
- Activity program: Versatile active and workout program with a wide range of activities from yoga to personal training.
The current weekly program is available at the hotel. - Ticket service: We can organize tickets for the events in the impressive arena of Verona (Opera Verona).
- Water sports: Organisation of various types of water sports
- Boat tours: We book and organize sailing boats and motor boats for our guests.
- Live broadcasts of football matches and other events and exhibitions
For families: family rooms and family suites, 2 family saunas. An outdoor children's pool, 2 water slides and a playground in the garden of the Quellenhof Luxury Resort Lazise
More information
If you have any questions about your holiday at Quellenhof Luxury Resort Lazise, please do not hesitate to contact us. You can reach us by telephone at Tel. +39 0458 531000 or by e-mail at info@quellenhof-lazise.it
What happens if you have to cancel your holiday?
The reservation will be valid only after receiving a written confirmation by the Quellenhof Luxury Resort Lazise by fax, e-mail or by mail and after the payment of a deposit of 30% of the price of the stay. The costs of the bank transfer are borne by the customer.
• The deposit is a guarantee for the reservation and will not be returned in case of cancellation.
• Up to 8 weeks before the arrival date, only the deposit will be withheld.
• From 8 weeks to scheduled arrival or in case of no-show, delayed arrival or earlier departure: 100% of the entire stay.
To avoid additional cancellation fees, we suggest that you subscribe our travel insurance:
If you have any questions about your holiday at the Quellenhof Luxury Resort Lazise, please don’t hesitate to contact us. You can reach us by phone on +39 0458 531000 or by e-mailing info@quellenhof-lazise.it
