Good to know
Information for your booking at the Quellenhof Luxury Resort Lazise
Binding booking: Your booking becomes binding after your written reservation and our written confirmation.
Room reservations: Unfortunately it is not possible for us to confirm a certain room number or floor in the Quellenhof Lazise. We try to take your wishes into account. This also applies to table requests in our Panorama Restaurant.
Prices: With this price list every previous price list loses its validity. If the prices in the booking confirmation differ from this price list, the prices and general terms and conditions of the price list are always valid in case of uncertainty. To the hotel brochure
Visitor's tax: In Lazise a local tax of € 2 per person (from 14 years) and night will be charged.
Boad: The prices include our gourmet half board.
Children's prices: The prices for children can be found in our price list. For online bookings, the age-based prices for children are calculated automatically.
Vacation with your dog: We charge €25 per day for your dog (without food).
Payment/deposit: For special bookings (suites, groups, special arrangements) a deposit of 40% may be due. The invoice must be paid on departure.
Methods of payment: We accept EC debit cards, Visa, MasterCard and prepayment by bank transfer.
Bank coordinates: Sparkasse St. Martin in Passeier, IBAN: IT10V06045 58840 000000010000, SWIFT/BIC: CRBZ IT 2 B031
Cancellation Conditions:
In the event of circumstances forcing you to cancel your stay at Quellenhof Luxury Resorts, the following conditions apply.
- Up to 4 weeks before arrival, cancellation is free.
- For cancellations made 4 weeks to 11 days before arrival, we charge 40% of the booking price.
- For cancellations made 10 days to 1 day before arrival, we charge 70% of the booking price.
- In the event of no-show or early departure, the booking is charged in full.
Cancellations are only accepted in writing. The cancellation conditions apply irrespective of whether the cancelled rooms are resold in full or in part. If a deposit has already been paid, it will be refunded in the form of a voucher after consideration of the cancellation conditions. We do not offer a refund.
We recommend taking out our travel insurance, which covers cancellation fees in the event of accident, illness or death of the insured and their children, parents or grandparents. Covid-19 illness is also covered. Please note that insurance arrangements need to be made at the time of booking, and that you can take out your policy through our partner HOGAST.
If you need to cancel your stay, we offer you the opportunity to rebook it for free up to 3 weeks before your arrival. The new booking must be made for a period within the same year, and is not eligible for free cancellation. In this case, cancellations are charged 40% until 11 days before arrival, 70% between 10 days and 1 day before arrival, and 100% in the event of no-show.
Reservations are confirmed as binding upon payment of a 40% deposit, with the remaining amount to be settled on the day of departure. We accept payments by debit card and Visa or MasterCard credit card. If you wish to make a cash payment, please be aware of the applicable limits. Alternatively, we accept payments by advance bank transfer, provided the full amount is received no later than the day of departure (standard processing time is 3 days).
Information for your holiday
at the Quellenhof Luxury Resort Lazise
Arrival: Travel comfortably to Lake Garda by car, train or plane. Information for your arrival
Check-in: On the day of arrival the rooms are ready for occupancy from 3:00 pm.
Check-out: On the day of departure the rooms must be vacated by 11:00 am. Late Check-out rooms are subject to availability and only until 6 pm at 50% of the room price (without dinner).
Late check-out for the spa area: €50 per room (from 12 pm)
Parking: You can park free of charge in our underground car park.
Charging station: Several charging stations for electric vehicles (Mennekes) are available to you (for a fee).
Included services: We have listed the extensive Quellenhof included services separately for you. To the included services
Gourmet half board: Our guests have breakfast and dinner in the Panorama Restaurant. Gourmet half board
À-la-carte restaurants: Our bistro "La Piazza" offers light Mediterranean dishes and snacks as well as homemade cakes and ice cream at lunchtime and in the afternoon.
Dress code: We ask you to come to dinner in elegant clothes.
Wines: Wide range of Italian and South Tyrolean wines and exquisite wines from all over the world
Bars: Hotel bar with signature cocktails, a fine selection of high-quality distillates and wines. Pool bar by the Infinity Sky Pool.
Spa: 5 saunas. Sauna infusions. 3 outdoor pools. 1 natural swimming pond. We have separate wellness areas for adults and families.
Premium SPA: Relaxing massages. Cosmetics as well as treatments for couples and private spa.
Single rooms: Prices for rooms and suites in single occupancy on request.
Hairdresser: Treat yourself to hairstyling in our hairdressing salon and let our professional staff advise you.
Activity program:
- Infrastructure: well-equipped fitness room with supervision, 25 m outdoor sports pool. Natural swimming lake. Infinity Sky Pool
- Activity program: Versatile active and workout program with a wide range of activities from yoga to personal training.
The current weekly program is available at the hotel. - Ticket service: We can organize tickets for the events in the impressive arena of Verona (Opera Verona).
- Water sports: Organisation of various types of water sports
- Boat tours: We book and organize sailing boats and motor boats for our guests.
- Live broadcasts of football matches and other events and exhibitions
For families: family rooms and family suites, 2 family saunas. An outdoor children's pool, 2 water slides and a playground in the garden of the Quellenhof Luxury Resort Lazise
More information
If you have any questions about your holiday at Quellenhof Luxury Resort Lazise, please do not hesitate to contact us. You can reach us by telephone at Tel. +39 045 8531000 or by e-mail at info@quellenhof-lazise.it